Tracey’s dynamic style and positive challenging were much appreciated by the team, and she quickly established trust and confidence in her ability to lead the project. Tracey also drew on her previous experience to manage the Project Board and key stakeholders, where her technical background in particular was a real asset in the relation with the IS department. She has demonstrated not only that she can quickly get on top of a complex project, but also has the ability to recognise and effectively manage her own limits and engage the support of the people around her.